.login-page{min-height:100vh;display:grid;place-items:center;padding:20px;background:linear-gradient(140deg,var(--brand-soft),var(--bg) 55%)}.login-card{width:min(410px,100%);padding:28px;background:#fff;border:1px solid var(--border);border-radius:22px;box-shadow:var(--shadow)}.login-card h1{margin:8px 0;font-size:25px}.login-card p,.login-card>small{color:var(--muted);font-size:11px}.login-form{display:grid;gap:14px;margin:24px 0 15px}.login-form .btn{width:100%}.login-brand{padding:0 0 16px}.alert{padding:11px;border-radius:10px;font-size:11px;margin:12px 0}.alert.danger{background:var(--danger-soft);color:var(--danger)}.alert.success{background:var(--success-soft);color:var(--success)}
.comm-stats{margin-bottom:12px}.comm-layout{height:calc(100vh - 185px);min-height:560px;display:grid;grid-template-columns:170px 290px minmax(330px,1fr) 250px;background:#fff;border:1px solid var(--border);border-radius:16px;overflow:hidden}.comm-pane{min-width:0;border-right:1px solid var(--border);overflow:auto}.comm-pane:last-child{border:0}.filter-pane{padding:14px;background:var(--surface-2)}.filter-pane h3{font-size:11px;margin:0 0 10px}.filter-btn{width:100%;border:0;background:transparent;border-radius:9px;padding:9px;text-align:left;font-size:10px;color:var(--muted);display:flex;justify-content:space-between}.filter-btn.active,.filter-btn:hover{background:var(--brand-soft);color:var(--brand-primary);font-weight:800}.conv-head{position:sticky;top:0;background:#fff;padding:12px;border-bottom:1px solid var(--border);z-index:2}.conv-head input{width:100%;height:35px;border:1px solid var(--border);border-radius:9px;padding:0 10px;font-size:10px}.conv-item{width:100%;border:0;border-bottom:1px solid var(--border);background:#fff;padding:11px;text-align:left;display:grid;grid-template-columns:37px 1fr auto;gap:8px}.conv-item:hover,.conv-item.active{background:var(--brand-soft)}.conv-item .avatar{width:37px;height:37px}.conv-main{min-width:0}.conv-main strong,.conv-main small,.conv-main span{display:block}.conv-main strong{font-size:10px}.conv-main small,.conv-meta{font-size:8px;color:var(--muted)}.conv-main p{font-size:9px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin:4px 0}.unread{background:var(--brand-primary);color:#fff;border-radius:99px;padding:2px 5px;font-size:7px}.status-chip{display:inline-flex!important;width:max-content;font-size:7px!important;padding:3px 6px;border-radius:99px;background:#eef2f4;color:var(--muted)!important;font-weight:800}.status-chip.waiting{background:var(--danger-soft);color:var(--danger)!important}.status-chip.bot{background:var(--info-soft);color:var(--info)!important}
.chat-pane{display:flex;flex-direction:column;overflow:hidden}.chat-header{padding:10px 12px;border-bottom:1px solid var(--border);display:flex;align-items:center;gap:9px;min-height:58px}.chat-header .meta{flex:1}.chat-header strong,.chat-header span{display:block}.chat-header strong{font-size:11px}.chat-header span{font-size:8px;color:var(--muted)}.chat-actions{display:flex;gap:5px}.chat-actions .btn{height:31px;padding:0 8px}.messages{flex:1;overflow:auto;padding:16px;background:#f4f8f9;display:flex;flex-direction:column;gap:8px}.message{max-width:78%;padding:9px 11px;border-radius:13px 13px 13px 3px;background:#fff;border:1px solid var(--border);font-size:10px;line-height:1.45}.message.outbound{align-self:flex-end;background:#dff7f7;border-color:#c4ecec;border-radius:13px 13px 3px 13px}.message.bot{background:var(--info-soft);border-color:#d8e6fa}.message.note{align-self:center;max-width:90%;background:var(--warning-soft);border:1px dashed var(--warning);color:#73500e}.message.system{align-self:center;background:transparent;border:0;color:var(--muted);font-size:8px}.message small{display:block;text-align:right;color:var(--muted);font-size:7px;margin-top:4px}.composer{border-top:1px solid var(--border);padding:9px;background:#fff}.composer-tabs{display:flex;gap:5px;margin-bottom:6px}.composer-tabs button{border:0;background:transparent;font-size:8px;padding:4px 7px;border-radius:6px}.composer-tabs button.active{background:var(--brand-soft);color:var(--brand-primary);font-weight:800}.composer-row{display:flex;gap:6px}.composer textarea{flex:1;resize:none;border:1px solid var(--border);border-radius:10px;padding:9px;font-size:10px;height:42px}.quick-menu{position:absolute;bottom:62px;background:#fff;border:1px solid var(--border);border-radius:10px;box-shadow:var(--shadow);padding:5px;max-width:300px}.quick-menu button{display:block;width:100%;border:0;background:#fff;text-align:left;padding:8px;border-radius:7px;font-size:9px}.quick-menu button:hover{background:var(--brand-soft)}.composer{position:relative}
.contact-pane{padding:15px}.contact-card{text-align:center}.contact-card .avatar{width:55px;height:55px;margin:auto;font-size:15px}.contact-card h3{font-size:13px;margin:8px 0 2px}.contact-card p{font-size:9px;color:var(--muted);margin:0}.contact-details{margin-top:15px}.contact-details div{padding:8px 0;border-bottom:1px solid var(--border)}.contact-details span,.contact-details strong{display:block}.contact-details span{font-size:8px;color:var(--muted)}.contact-details strong{font-size:10px;margin-top:2px}.stack-actions{display:grid;gap:6px;margin-top:14px}.stack-actions .btn{width:100%}.empty-state{height:100%;display:grid;place-items:center;text-align:center;color:var(--muted);padding:25px}.empty-state h3{color:var(--brand-ink);font-size:14px;margin:5px}.settings-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}.channel-row{display:flex;align-items:center;gap:10px;padding:12px 0;border-bottom:1px solid var(--border)}.channel-row .meta{flex:1}.channel-row strong,.channel-row span{display:block}.channel-row strong{font-size:11px}.channel-row span{font-size:8px;color:var(--muted)}.patient-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}.patient-card{padding:14px}.patient-card h3{font-size:12px;margin:8px 0 2px}.patient-card p{font-size:9px;color:var(--muted)}.modal.open{display:flex}.modal-card.wide{width:min(760px,100%)}.drawer-close{display:none}.history-list{max-height:360px;overflow:auto}.history-item{padding:9px;border-bottom:1px solid var(--border);font-size:9px}.history-item strong{display:block;font-size:9px}.history-item span{color:var(--muted)}
@media(max-width:1200px){.comm-layout{grid-template-columns:270px 1fr}.filter-pane,.contact-pane{display:none}.conversations-pane{grid-column:1}.chat-pane{grid-column:2}.contact-pane.open{display:block;position:fixed;right:0;top:0;bottom:0;width:min(330px,90vw);background:#fff;z-index:90;box-shadow:-15px 0 40px rgba(0,0,0,.15)}.drawer-close{display:grid;float:right}}
@media(max-width:700px){.comm-stats{display:none}.content.comm-content{padding:0}.comm-layout{height:calc(100vh - 137px);min-height:0;border-radius:0;border-left:0;border-right:0;display:block}.conversations-pane,.chat-pane{height:100%}.chat-pane{display:none}.comm-layout.chat-open .conversations-pane{display:none}.comm-layout.chat-open .chat-pane{display:flex}.chat-back{display:grid!important}.patient-grid,.settings-grid{grid-template-columns:1fr}.page-heading h1{font-size:16px}.message{max-width:88%}}

/* Ajuste de legibilidad: aumenta textos operativos sin cambiar la jerarquía visual. */
.nav-item{font-size:14px}
.brand strong{font-size:15px}.brand span{font-size:12px}
.profile-mini strong{font-size:12px}.profile-mini span{font-size:10px}
.eyebrow{font-size:10px}.btn{font-size:12px}
.card-head h3{font-size:14px}.card-head p{font-size:11px}
.stat .label{font-size:11px}.stat .trend{font-size:10px}
.field span{font-size:10px}.field input,.field select,.field textarea{font-size:12px}
.filter,.search-inline{font-size:11px}
.filter-btn{font-size:11px}
.conv-main strong{font-size:12px}.conv-main small,.conv-meta{font-size:9px}.conv-main p{font-size:11px;line-height:1.35}
.status-chip{font-size:8px!important}.unread{font-size:8px}
.chat-header strong{font-size:13px}.chat-header span{font-size:10px}
.message{font-size:12px;line-height:1.55}.message small{font-size:9px}
.composer-tabs button{font-size:9px}.composer textarea{font-size:12px}
.quick-menu button{font-size:11px}
.contact-card h3{font-size:15px}.contact-card p{font-size:11px}
.contact-details span{font-size:10px}.contact-details strong{font-size:12px}
.channel-row strong{font-size:12px}.channel-row span{font-size:10px}
.patient-card h3{font-size:14px}.patient-card p{font-size:11px}
.history-item,.history-item strong{font-size:11px}.history-item span{font-size:10px}
.login-card p,.login-card>small{font-size:12px}

@media(max-width:700px){
  .nav-item{font-size:13px}
  .message{font-size:13px}
  .conv-main strong{font-size:13px}.conv-main p{font-size:11px}
  .bottom-nav button small{font-size:9px}
}

.timeline-event{align-self:center;width:min(420px,92%);text-align:center;color:var(--muted);font-size:10px;margin:8px 0;padding:10px 18px;border-top:1px solid #d7e1e5;border-bottom:1px solid #d7e1e5}
.timeline-event strong,.timeline-event b,.timeline-event span,.timeline-event small{display:block}
.timeline-event strong{color:var(--brand-primary);font-size:10px;letter-spacing:.08em}.timeline-event b{color:var(--brand-ink);font-size:12px;margin:6px 0 3px}.timeline-event small{font-size:9px;margin-top:4px}.timeline-event .event-icon{color:var(--brand-primary);font-size:16px;margin-bottom:3px}
.timeline-event.compact{width:auto;border:0;background:#e9eff1;border-radius:99px;padding:6px 12px;margin:2px auto}.timeline-event.compact strong{color:#52636c;letter-spacing:0;text-transform:none}.timeline-event.compact small{margin-top:2px}
.demo-tool{grid-column:1/-1}.demo-tool .card-head{align-items:center}.demo-tool>p{font-size:11px;color:var(--muted);margin-bottom:0}.demo-tool .dot{display:inline-block;margin-right:4px}

/* Sprint 1: identidad de emisor y sincronización discreta. */
.message.bot{align-self:flex-end;background:#edf4ff;border-color:#d5e4f7;border-radius:13px 13px 3px 13px}
.message.note{align-self:center}.message-author{font-size:9px;font-weight:800;color:var(--muted);margin-bottom:4px}.message.bot .message-author{color:var(--info)}.message.outbound:not(.bot):not(.note) .message-author{color:var(--brand-primary)}
.message-body{white-space:pre-wrap;overflow-wrap:anywhere}.message small{font-weight:600}
.new-messages{display:none;position:absolute;left:50%;bottom:80px;transform:translateX(-50%);z-index:4;border:0;border-radius:99px;padding:7px 12px;background:var(--brand-primary);color:#fff;font-size:10px;font-weight:800;box-shadow:var(--shadow)}.new-messages.show{display:block}.chat-pane{position:relative}
#syncDot{background:var(--warning);box-shadow:0 0 0 4px var(--warning-soft)}#syncDot.online{background:var(--success);box-shadow:0 0 0 4px var(--success-soft)}#syncDot.offline{background:var(--danger);box-shadow:0 0 0 4px var(--danger-soft)}
.conversation-fresh{animation:freshConversation 1.8s ease}@keyframes freshConversation{0%{background:#dff7f7}100%{background:transparent}}

/* Sprint 1.5: administrador de reglas y flujos. */
.bot-admin-entry{grid-column:1/-1;display:flex;align-items:center;justify-content:space-between;gap:20px}.bot-admin-entry h2{margin:5px 0}.bot-admin-entry p{font-size:11px;color:var(--muted);margin:0}
.bot-admin-head{display:flex;align-items:center;gap:15px;margin-bottom:14px}.bot-admin-head h2{margin:3px 0}.bot-tabs{display:flex;gap:5px;overflow:auto;margin-bottom:15px;padding-bottom:3px}.bot-tabs .tab{white-space:nowrap}
.bot-form{display:grid;gap:14px;max-width:760px}.bot-form>.btn{justify-self:start}.setting-inline{display:flex;align-items:center;gap:7px;font-size:11px;font-weight:700}.setting-inline input,.setting-row input[type=checkbox]{width:18px;height:18px;accent-color:var(--brand-primary)}
.bot-table td strong,.bot-table td small{display:block}.bot-table td small{color:var(--muted);margin-top:3px}.bot-card-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:13px}.bot-card-grid article{display:flex;flex-direction:column;gap:8px}.bot-card-grid h3,.bot-card-grid p{margin:0}.bot-card-grid p,.bot-card-grid small{font-size:10px;color:var(--muted)}.bot-card-grid .btn{margin-top:auto;align-self:flex-start}
.variable-list{display:flex;flex-wrap:wrap;gap:7px;margin-top:14px}.variable-list code{padding:7px 9px;border-radius:8px;background:var(--brand-soft);color:var(--brand-primary);font-size:10px}
.flow-steps{display:grid;gap:8px;margin:15px 0}.flow-step{display:grid;grid-template-columns:55px 120px minmax(170px,1fr) 130px 120px 150px 35px;gap:6px;align-items:center;padding:9px;background:var(--surface-2);border:1px solid var(--border);border-radius:11px}.flow-step b{font-size:9px}.flow-step input,.flow-step select{min-width:0;width:100%;border:1px solid var(--border);border-radius:8px;padding:8px;font-size:10px;background:#fff}
.bot-test-layout .card{min-height:300px}.test-metric{display:flex;align-items:center;justify-content:space-between;padding:12px;background:var(--brand-soft);border-radius:11px;margin:12px 0}.test-metric span{font-size:10px}.test-metric strong{font-size:22px;color:var(--brand-primary)}.test-response{padding:12px;background:var(--surface-2);border-radius:11px}.test-response p{font-size:12px;line-height:1.5}.bot-editor{max-height:70vh;overflow:auto;padding-right:4px}
@media(max-width:1050px){.bot-card-grid{grid-template-columns:1fr 1fr}.flow-step{grid-template-columns:60px 1fr 1fr}.flow-step .icon-btn{grid-column:3}}
@media(max-width:700px){.bot-admin-entry{align-items:flex-start;flex-direction:column}.bot-card-grid{grid-template-columns:1fr}.bot-test-layout,.grid.cols-2{grid-template-columns:1fr}.flow-step{grid-template-columns:1fr}.flow-step .icon-btn{grid-column:auto}.bot-tabs{margin-left:-12px;margin-right:-12px;padding-left:12px}}
.wa-image{display:block;max-width:260px;max-height:220px;object-fit:cover;border-radius:10px;margin-top:8px}.message audio{display:block;width:min(280px,100%);margin-top:8px}.wa-location{margin-top:8px;padding:9px;border-radius:9px;background:var(--surface-2)}